Suresh Thaker

A Seasoned professional in the aviation industry, with over 42 years of experience as a Supervisory Cabin Crew member. He is highly regarded for his dedication, discipline, and compassion as a leader, mentor, and coach who prioritizes the personal and professional growth of his team. Suresh has a proven track record as a consensus builder, fostering open and honest dialogues that engage and motivate his diverse team to consistently achieve results. 

 Expertise as a Safety, Crew Resource Management, Human Factor, and Services Trainer has earned him a reputation as an expert in the field. He has extensive experience as an Associate Instructor, Stress Management Counsellor, and Inflight Supervisor, where he has trained both new and existing cabin crew members. He can work across departments and implement strategic plans that have been invaluable to the success of his team and the organization. 

Exceptional oral and written communication skills enable him to plan, organize, coordinate, and implement projects with ease. He is a trusted and responsible professional who interacts with crew members and passengers in a professional manner, earning the respect and admiration of all who work with him. 

Major accomplishments include the design, planning, and establishment of the Edufly Training Academy, a state-of-the-art training center for aspiring cabin crew members. He has also set up and managed the Level Three Sixty Training Academy, As a Consultant for the Amber Chia Modelling Academy, is responsible for recruiting and training cabin crew members.

Is highly skilled in providing extensive on-the-job training, motivation, and supervision to newly appointed crew members, resulting in an empowered and accountable team that works together seamlessly. He has successfully taught crew members to respond quickly, firmly, and diplomatically to customer needs, ensuring that passengers receive excellent customer care and hospitality. Suresh has also designed, developed, and delivered new training modules, providing illuminating and enjoyable classes as part of an educational program. 

In addition to his technical skills, has provided leadership and counselling to crew members to resolve concerns and maintain positive relations between staff and customers. His ability to handle difficult situations with professionalism and tact has earned him the respect and admiration of his colleagues and customers alike. 

Widely known for his outstanding track record in training, having earned numerous accolades and praises for his exceptional work. He is highly respected in the industry and is considered a leading expert in his field. His exceptional leadership and training abilities make him an asset to any organization in the aviation industry.